IT Support

Simmway IT provides professional IT products and services to a range of clients and companies. Our focus is on providing high levels of customer service to meet your needs. Our dedicated IT support includes remote access, onsite support, monitoring and maintenance of IT systems.

Our IT support services include:

  • PC Support  – With one call we are able to offer business and residential support for both Windows and Mac operating systems.
  • Remote Desktop services – For common problems these can be fixed remotely using our remote connection tools for a quick fix and the advantage of no site visit from an engineer.
  • Email and internet setup – We provide email hosting and configuration.
  • Wireless Networking – Allowing you access to your remote business or home network.
  • Installation and software upgrades – Keep up to date with software releases.
  • Windows Server support and monitoring – Support of Microsoft SBS and Server 2008, 2012. Put yourself at ease knowing that your server is running efficiently.
  • On and off line backup solutions.
  • Virus Protection – Ensure you are protected against the latest infection. We are able to clean and protect your IT infrastructure for the future.
  • Hardware supply and support – We are able to supply hardware to order and install at competitive prices.
  • Project support and backfill – Is your IT department struggling to meet the demand. This can have a knock on effect on day to day business performance and productivity.  Simmway can provide that added technical advice or engineer backfill to support you through these times.

Our IT support services are charged at a competitive hourly rate with no hidden costs. Alternatively we offer a contracted service offering a rapid response to suite your needs.